Effective date: 2 September 2026

1. Introduction and company information

This Privacy Policy explains how Northbridge Production Services Ltd collects, uses, discloses, stores, and protects personal data when operating its business as a production services company. This Policy applies to personal data collected through our website, email communications, telephone calls, written correspondence, in-person meetings, filming and production activities, supplier and client relationships, and any other interactions with us.

Data controller: Northbridge Production Services Ltd
Registered/business address: Northbridge Production, 24 Bridgewater Road, Wembley, London HA0 1EH, UK
Email: [email protected]
Phone: +44 20 7946 5831

For the purposes of applicable privacy laws, Northbridge Production Services Ltd is the controller of the personal data described in this Policy, unless we explicitly state otherwise.

2. Data collection and processing

We may collect and process the following categories of personal data:

We collect personal data directly from you, from your employer or organisation, from clients, suppliers, casting or talent intermediaries, from publicly available sources, and from third parties that support our production operations, website, IT, finance, and compliance functions.

We may also collect personal data through filming, photography, audio recording, CCTV, access control systems, and other recording technologies used at production locations, subject to applicable law and required notices or consents.

3. Purpose of data processing

We process personal data for the following purposes:

4. Legal basis for processing

We rely on one or more of the following legal bases, as applicable under the relevant privacy laws:

Where we rely on consent, you may withdraw it at any time as described below. This will not affect the lawfulness of processing carried out before withdrawal.

5. Data sharing and third parties

We may share personal data with third parties where necessary for the purposes described in this Policy, including:

We require third parties who process personal data on our behalf to do so only on our instructions and to implement appropriate security and confidentiality measures.

6. Data transfer to third countries

Where it is necessary for our business operations, personal data may be transferred to and processed in countries outside the United Kingdom and, where applicable, outside the European Economic Area.

When such transfers occur, we will take appropriate safeguards to protect personal data in accordance with applicable law. These safeguards may include adequacy regulations, standard contractual clauses, international data transfer agreements, supplementary measures, or other lawful transfer mechanisms.

You may contact us using the details below if you want further information about the safeguards we use for international transfers.

7. Storage duration

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax, insurance, and reporting requirements.

Retention periods vary depending on the type of data and purpose of processing. In general:

We may retain data longer where required to establish, exercise, or defend legal claims.

8. User rights

Subject to applicable law, you may have the following rights in relation to your personal data:

To exercise any of these rights, please contact us using the details in Section 12. We may ask for additional information to verify your identity before responding to your request.

We will respond within the timeframe required by applicable law. Some rights may be limited where processing is necessary for legal compliance, contractual obligations, the establishment or defence of legal claims, or other lawful reasons.

9. Withdrawal of consent

Where we rely on your consent to process personal data, you may withdraw that consent at any time by contacting us at [email protected] or by using any unsubscribe or preference-management method we provide.

Withdrawal of consent will not affect processing that has already taken place. It may also not affect processing based on another lawful basis, such as contract, legal obligation, or legitimate interests.

10. Right to complain

If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can try to resolve the issue promptly and informally.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority. If you are in the United Kingdom, this is typically the Information Commissioner’s Office (ICO).

We would appreciate the opportunity to address your concerns before you contact a supervisory authority.

11. Data security

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures may include:

Although we work to protect personal data, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable and proportionate steps to reduce risk.

12. Contact information

If you have any questions about this Privacy Policy or our data handling practices, please contact:

Northbridge Production Services Ltd
Northbridge Production, 24 Bridgewater Road, Wembley, London HA0 1EH, UK
Email: [email protected]
Phone: +44 20 7946 5831

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or data handling practices. Any updated version will be posted on our website or otherwise made available to you.

The “Effective date” above indicates when this Policy was last revised. Your continued use of our services after changes are made may indicate your acceptance of the updated Policy, to the extent permitted by law.

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